Request Service – Tech Niagara

For after hours service or emergencies, please click here to call us.

Contact Info

Equipment Info

Scheduling

Business Name If you have multiple locations, please include the city and/or street name of the location you are requesting service at

Contact Name Contact Phone # Contact email Enter the contact details of the person who we should communicate with regarding this request

Do we know you? I am a current or returning customer and you have my information on fileI am a new customer and have not used Tech Niagara's services before

Please note: For new customers, we typically require a credit card on file. We will contact you before dispatching a technician to your location to gather any additional information required and ensure our diagnostic fees are understood.

Business address/Access info (optional)

Equipment to be serviced Please identify the specific equipment or appliance needing service (i.e. “pantry fridge”, “bottom stacked oven”, “bar glasswasher” etc.)

Equipment location (Optional) If there are multiple cooking areas within your establishment please specify where to find this equipment (i.e. “main cook line”, “basement prep kitchen”, “outdoor patio kicthen” etc.)

Describe the issue or the required service

You can add pictures to clarify the equipment or issue in question (optional, 10mb max) If you are able to locate the rating plate of the appliance, it’s encouraged to include it here.

Our regular business hours are 8am – 4pm Monday to Friday.

Please note due to the nature of equipment service we can’t always guarantee arrival times beyond our scheduled first calls but will always try our best to accommodate.

Our “first calls” often fill up fast – if it’s absolutely necessary that we get to you first thing in the morning for this issue we will contact you to ensure our technicians will be able to gain access at a specific time, typically between 8:00 – 8:30am.

This work can be performed anytime between 8am – 4pmThis work MUST be scheduled at a specific timeThis work MUST be a first call of the day (8:00-8:30am start)

What is the earliest time our technicians can gain access to the service location without prior notice? (i.e. There will be staff on-site to provide access by this time on any given day)
Earlier access can be provided by appointment

Please enter the specific time window(s) this work must be completed within. We will contact you to confirm that our technicians will be able to gain access and complete the work at this time. Please be aware that specific availabity windows can be more difficult to work with due to the nature of our work and this may impact how quickly we can get to you

We will contact you within 1 business day to schedule your service for our next available first-call appointment.

Additional Info (optional)